The People Behind the Work
Our Team
A team of practitioners who have built and scaled observability platforms at some of the world's most demanding engineering organizations.
Francis Vinluan
Co-Founder & CEO
20 years in enterprise infrastructure and reliability engineering. Former SRE lead at Fortune 500 companies. Passionate about building resilient systems at scale.
Diana Wakefield
Co-Founder & CTO
Distributed systems expert and OpenTelemetry contributor. Previously led observability platforms at a top-tier cloud provider. Speaker at KubeCon and SREcon.
Leo Fontaine
Head of Engineering
Specialist in metrics pipelines and time-series databases. Designed monitoring architectures for organizations ingesting billions of data points per day.
Priya Anand
Lead Observability Engineer
Full-stack observability practitioner with deep expertise in log management, distributed tracing, and building developer-friendly tooling.
James Okafor
Reliability Engineer
SLO practitioner and incident response specialist. Has helped dozens of teams reduce MTTR and build sustainable on-call cultures.
Sofia Reyes
Solutions Architect
Bridges the gap between business requirements and technical implementation. Expert at translating complex observability concepts for non-technical stakeholders.
Our Culture
How we work
Our culture is built on the same principles we preach to our clients — clarity, reliability, and continuous improvement.
Practitioners first
Every consultant we hire has built production systems. No theorists — only engineers who have been on-call.
Opinionated but flexible
We have strong opinions on what works, but we adapt to your existing tooling and constraints.
Knowledge transfer
We leave teams smarter than we found them. Every engagement includes documentation and training.